Terms & Conditions

1Offer and Acceptance#

This quote is valid through the Expiry Date above. Your order is confirmed once we accept your purchase order in writing, and these terms apply from that point.

2Pricing#

Prices reflect our costs when this quote is issued. If freight, manufacturer pricing, tariffs, or duties change before we fulfill, we'll purchase at the adjusted cost and bill the revised amount.

3Taxes#

Any tax shown is an estimate. Final tax is calculated at invoicing based on the ship-to address and the rates in effect then. Please send exemption certificates to AR@brutecommunications.com before we invoice — we generally can't apply them afterward.

4Delivery#

Lead times are estimates based on manufacturer and distributor availability, and we'll let you know if a date moves. Since fulfillment runs through manufacturers, distributors, and carriers, delivery dates aren't commitments.

5Title and Risk of Loss#

Shipment is FOB Origin — title and risk of loss pass to you when the goods are handed to the carrier.

6Warranty#

Products carry the manufacturer's warranty, which we assign to you wherever we're permitted to. If a warranty can't be assigned, we'll file and pursue the claim on your behalf. Brute is a reseller and doesn't provide its own product warranty.

7Limitation of Liability#

Our liability on any claim is limited to what you paid for the products involved. We're not liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits, revenue, data, or business interruption. This doesn't apply where liability can't be limited by law.

8Returns, Cancellations, and Damage#

Orders are final once accepted unless we agree otherwise in writing. Configured-to-order and special-order items, along with manufacturer service and support entitlements, can't be returned once ordered.

Where we do accept a return, it follows the manufacturer's or distributor's policy, including authorization, return windows, and restocking fees. Please get a return authorization from us first. If you cancel after we've accepted your order, any cancellation, restocking, or freight charges our distributor passes to us are yours.

If a shipment arrives visibly damaged, refuse delivery and let us know the same day. If you find damage after accepting it, tell us within three business days — after that we usually can't recover from the carrier.